Resources

One of the objectives of the Urban Mobility Open Payments Forum is to clarify the landscape of ticketing and open-loop payment.
Here, you will find a wide variety of resources on ticketing, including publications, guidelines, use-cases and much more.

Case Studies

Metro de Seville Testimonial: Payment Acceptance

Find out what Jorge Maroto, Managing Director of Metro De Seville, has to say about the adaptability and payments ease of use and functionality that Discover Global Network has been able to provide the Seville Metro.

Launch of Open Payment in Lyon

In Lyon, together with SYTRAL Mobilités, Worldline launched Open Payment in the transport network. With this launch on more than 3,500 validators deployed in the Lyon area, TCL becomes the largest French network offering Open Payment and the first network integrating several transport operators within the same service. The service is based on the Worldline Open Payment WL Tap 2 Use solution and its Yoval validators.

Going towards contactless & paperless ticketing in Ostrava

Ostrava was the first city in the Czech Republic to introduce ticketing through contactless bank cards, and the second solution of its kind in Europe (after London). In the video you can see how the system incorporates more than 2,200 check-in terminals in over 600 vehicles.

Tap to pay on Vancouver’s Translink system

Transit in Vancouver covers approximately 2,000m2, 22 municipal districts and 450 million rides a year. Find out in this case study how Translink introduced tap to pay in the Canadian city, following expectations of offering convenient and seamless travel.

Introducing contactless payment in Singapore’s public transport

In this case study from Visa we will hear from MSI Global, a subsidiary of Singapore's Land Transport Authority (LTA), how contactless payment was introduced in Singapore's public transport network, benefitting both passengers and operator.

Open-loop payment in Bangkok

This video by THALES, under the BBC Storyworks campaign'The Way We Move' shows how the EMV contactless system in the public transport network of Bangkok allows passengers to move around the city freely and without waiting.

Connecting Californian communities through an inclusive transport system

In this video from BBC Storyworks, find out how open-loop payment in the Monterrey transport network provides for opportunity to provide better, faster service.

Contactless payment in Rio’s Metro

Explore this case study from Visa about the implementation of contactless payment in the Metro of Rio, and how it has brought safety and agility to the users of the city's public transportation network.

Publications & Tools

Future of Payment from Industry Experts

Listen to Audrey Denis, Senior Project Manager for Strategy & Strategic Partnerships at Cubic, and Amy Gardner, Senior Project Manager at Init, as they discuss the future of payments. Industry experts share their visions, offering valuable insights into the transformative changes anticipated in payment experiences over the next 5 to 10 years. Discover their perspectives on how their roles and the broader payments landscape are set to evolve, shaping the future of seamless transactions and customer experiences.
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Mobility as a Service (MaaS): Improving Transit Rider Experiences

Hear from industry leaders such as Audrey Denis, Senior Project Manager for Strategy & Strategic Partnerships at Cubic, and Amy Gardner, Senior Project Manager at Init, alongside other experts in the payments industry, as they discuss how Mobility as a Service (MaaS) is transforming public transport by seamlessly integrating various modes of travel. Discover why the payments ecosystem must prioritise investment in MaaS to improve the passenger experience.
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Cubic Transportation Systems Testimonial: Discover Global Network Partnership

Watch as Audrey Denis, Senior Manager of Strategy & Strategic Partnerships at Cubic, shares their testimonial in working with Discover Global Network to provide accessible transit and mobility solutions.
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Init Testimonial: Discover Global Network Partnership for Transit Payment Solutions

Watch as Amy Gardner, Senior Project Manager at Init, shares their testimonial in working with Discover Global Network to keep up with providing payment solutions for transit.
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Infographic: Fare Collection Innovations: Contactless Payment for Transit

In this infographic by Discover® Global Network, explore insights from transit experts how rider experiences have been impacted through fare collection innovations such as contactless payments.
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Women Shaping Payments with E. Foshee: Tap to Pay

In this interview series by Discover® Global Network, experts from Discover share perspectives on tap to pay. In this episode, we hear from VP for Core Products Emily Foshee.
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Women Shaping Payments with J. McGuire: Cashless Future

Learn Judith McGuire’s (Senior Vice President of Global Products at Discover Global Network) perspectives on the payment industry as a member of Women Shaping Payments. Discover more about cashless payments & digital payments, and the future of the payment industry.
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Open-loop payment in public transport: Implementation Roadmap step 1 - Strategic Vision and Concept Outline

Developed by the Urban Mobility Open Payments Forum, this first step of its Implementation Roadmap wants to support PTOs and PTAs through the planning, building, launching, and ongoing improvement of open-loop payment acceptance in public transport networks.
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From cash to contactless: Open Payment improving the way passengers travel in Lyon.

In May 2022, SYTRAL Mobilités and Worldline successfully launched Open Payment service across all modes of public transport in Lyon, providing customers with an innovative, integrated and multi-modal service.This innovative and large-scale project is providing seamless and cashless journeys to thousands of passengers in Lyon every day.
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Webinar presentation: "Demystifying Contactless Open-Loop Payment in Public Transport"

This webinar, featuring various members from the Forum, outlined the advantages and benefits of contactless open-loop payment, helped to understand the basic rules, requirements and processes, explained the technical preconditions needed; and provided an opportunity to discuss the challenges of implementing contactless open-loop payment.
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Case study publication: Transit agencies deliver open-loop convenience with Discover® Global Network

This case study, by Discover Global Network, explores how New York’s Metropolitan Transportation Authority (MTA) implemented open-loop payment into their network.
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White paper: Open-Loop Payment in Public Transport

This whitepaper, created by members of the Forum, explores the basics of open-loop payments in public transport and discussed how it differs from other and more historic ticketing approaches.
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White paper: Global Urban Mobility and Financial Inclusion: A Virtuous Circle

This whitepaper by Visa discusses how the payment provider works with government and transportation agencies to develop forward-thinking transportation systems that are safe, secure and provide more people with greater access to these vital resources.
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Podcast: Let's Talk About Transport

In this podcast by Forum partner Flowbird, Forum Coordinator Andrea Soehnchen from UITP talks about the rise of Open Payments in transport environments.
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Publication: The Future of Transportation Mobility in the Age of the Megacity

The aim of this report by Visa is to establish the challenges consumers currently face when making their daily journeys in some of the world’s largest cities, and to determine what developments and changes could help improve their travel experience in the future.
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Publication: Digital Payments for Urban Mobility: Helping Cities Become Greener and More Connected

This brief by Visa captures how digital payments can make transportation systems more environmentally sustainable and logistically efficient.
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Article: Costa Rica launched national electronic payment system for public transportation

This article explores how Costa Rica launched a national electronic payment system for public transportation and how it prepares for the launch of electronic payment on buses, in the first half of 2022.
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FAQ

Why was the Urban Mobility Open Payments Forum launched?

The launch of the Urban Mobility Open Payments Forum answers the calls from the public transport sector to create a clearer framework for engaging in a more open dialogue at an international level on open-loop payments in public transport.

The Forum will facilitate the exchange and dialogue on solutions and processes, raising awareness to make it easier and less costly for public transport organisations to implement open-loop payment.

What are the benefits of open-loop payment in public transport?

Open loop means any eligible payment method can be used without having to be part of the system itself. A passenger can use any of their existing contactless EMV cards or payment devices to pay for a journey, without the card being a bespoke product issued by that transport network.

Passengers can use public transport without how to pay being a barrier. They do not have to install an app first or buy an agency specific smartcard for every city they live in or visit.

Be part of the Urban Mobility Open Payments Forum

The Urban Mobility Open Payments Forum is actively looking for new members to broaden the discussions on open-loop payment in public transport. To get involved, contact us.

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